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Customer services

We hope you enjoy your online shopping experience with us. If you do not find what you are looking for in our Customer Service section or you have any other questions or queries about shopping online at Annoushka, please do not hesitate to get in touch with us. You can either complete the Contact Us form or you can contact Gwen via email at gwen@annoushka.com or by phone on +44 (0)20 7881 5810. She will be very happy to assist you.

If you would like to view our terms & conditions, please go to the Tech & Legal page.

Hand Engraving

At ‘Annoushka’ we offer a hand engraving service. Hand engraving adds an element of individuality, and transforms your beautiful gift into something really unique and utterly personal.

To have your piece of jewellery engraved, please select ‘Engraving’ in the shopping bag and one of our assistants will telephone you to discuss your needs. Alternatively you can call us on +44 (0)20 7881 5810.

Engraving takes 4-5 working days.

The cost of engraving is £18.00 per word and £10.00 per initial.

Engraving Style
Harvey Nichols - Visit our flagship boutique in Harvey Nichols Personalise your gift with a hand engraved message